| Note |
|---|
This is just an |
...
example of how you could implement a usecase like this. We don’t provide support on the example, it just something to get you started. |
Goal is to have salesforce select recepients, then send those recepients a templated whatsapp message (via tyntec)
High level steps:
General idea is to create templates in Tyntec which allow you to create conversations.
Add those templates to Social25 as well.
Create a screenflow to create a conversation and then send a message in that conversation.
You can setup the flow in such a way to you can for example send multiple contacts (or something else) the same templated message.
...
How to:
Create tyntec templates and get them approved
...