At the moment Google Business Messages can be used via a broker.
Onboarding
To start using Google Business Messages we will enroll you for this with Google, to do this we will need:
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Please share this information with the Social25 team. We will in turn share this with Google and they will send you an email on the e-mail address you’ve used to share the details with us. You will receive two emails from bm-support@google.com. The first email will look something like this:
Please approve <YourBusinessName> brand use for Business Messages
Hi <FirstName> <LastName>,
<CompanyName> has requested permission to send messages on behalf of <YourBusinessName> with Business Messages. When these messages are received by a user whose device supports Business Messages, they will appear along with the following business information:
- Name: <YourBusinessName>
- Logo: <LogoUrl>
- AgentId: <AgentId>
Your approval is required in order to:
1. Validate the correctness of the information above.
2. Confirm that <CompanyName> has the right to send messages that represent your brand.
To grant your approval, respond with the following and append the security key which you will receive from bm-support@google.com in a separate email: “I, [name of brand employee] and [title of employee], grant [messaging_partner_name] the right to send Business Messages using the information specified in this email. Security key: [Google-provided security key from separate email]”
If you have any questions, contact us by replying to this email or reach out to <CompanyName> at <Email>.
Regards,
Business Messages
In an additional email that will look like this you will receive the security code:
Security Key for Brand approval - <YourBusinessName>
Hi Mike Hanssen,
Google notified you in a separate email that <CompanyName> has requested permission to send messages on behalf of <YourBusinessName> with Business Messages. When granting your approval, include the following security key to verify the authenticity of your message. Don't share this key with <CompanyName> prior to granting your approval.
Security key: <6DigitSecurityKey>
Please don't reply to this email.
Regards,
Business Messages
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