Channel Support
Whats We support the following functionalities per channel from the GoTallo user point of view.
| Receive Text | Receive Images | Receive GIF | Receive Audio | Receive Files | Receive Stickers | Receive Video | Receive Contact | Receive Location | Outbound Text | Native User Blocking | GoTallo User Blocking |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Facebook Messenger | ✅ | ✅ | ✅ | ✅ | ✅ |
| ✅ |
|
| ✅ After receiving a message | ✅ | ✅ |
Whatsapp (Official Cloud API) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ After receiving a message, or with message template |
| ✅ |
Whatsapp (Tyntec) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ After receiving a message, or with message template |
| ✅ |
Whatsapp (CM.com) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ After receiving a message, or with message template |
| ✅ |
Line | ✅ | ✅ |
| ✅ | ✅ | ⚠️ While sticker messages are received in GoTallo, they cannot be shown in the chat window as it is not possible to download the sticker as an image from Line | ✅ |
| ✅ | ✅ After someone follows your account or receiving a message |
| ✅ |
Instagram DM | ✅ | ✅ | ✅ | ✅ |
|
| ✅ |
|
| ✅ After receiving a message | ✅ | ✅ |
SMS (Tyntec) | ✅ |
|
|
|
|
|
|
|
| ✅ |
| ✅ |
Telegram | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| ✅ |
| Send Text | Send Images | Send GIF (bring your own api key) | Send Audio | Send Files | Send Video | Send Contact | Send Location | Initiate Outbound Conversation | Template Messages | Messaging Window |
|---|---|---|---|---|---|---|---|---|---|---|---|
Facebook Messenger | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
|
|
| ✅ | 24 hours (can be extended to 7 days with Human Agent tag) |
Whatsapp (Official Cloud API) | ✅ | ✅ |
| ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 24 hours |
Whatsapp (Tyntec) | ✅ | ✅ |
| ✅ | ✅ | ✅ |
|
| ✅ | ✅ | 24 hours |
Whatsapp (CM.com) | ✅ | ✅ |
| ✅ | ✅ | ✅ |
|
| ✅ | ✅ | 24 hours |
Line | ✅ | ✅ |
|
|
| ✅ |
|
|
| ✅ | 7 days |
Instagram DM | ✅ | ✅ |
|
|
|
|
|
|
|
| 24 hours |
SMS (Tyntec) | ✅ |
|
|
|
|
|
|
| ✅ |
| - |
Telegram | ✅ | ✅ |
|
|
| ✅ |
|
|
| ✅ | 7 days |