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During your account creation with Tyntec, you have specified which phone number(s) you want to use . You can find more information on the Tyntec onboarding here: for which countries. If you navigate to the SMS page (https://wwwmy.tyntec.com/docs/whatsapp-business-api-account-information-get-startedproducts/sms) you should see a Receive and Send message direction gateway.
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API keys
Navigate to the following page: https://my.tyntec.com/api-settings
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Name (first column)
API key (second column, press show)
All the phone number(s) in E.164 format onboarded on this channel
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To make sure that inbound SMS messages arrive with Social25 and in Salesforce as well we need to configure a wehbook.webhook. This can be done via the API settings page (https://my.tyntec.com/api-settings).
Click on “Webhooks”.
Select the API key you would like to configure a webhook for.
Select the value “POST” under method and fill in the “Webhook URL” that was provided by the Social25 team.
Click on “Save changes”.
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