We WhatsWe support the following functionalities per channel from the Social25 user point of view.
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Receive Text | Receive Images | Receive GIF | Receive Audio | Receive Files | Receive Stickers | Receive Video | Receive Contact | Receive Location |
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Outbound Text | Native User Blocking | Social25 User Blocking | ||||||||||
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Not supported anymore since May 2023 |
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Facebook Messenger | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ After receiving a message | ✅ | ✅ | |||
Whatsapp (WABA) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ After receiving a message, or with message template | ✅ | |
Whatsapp (Tyntec) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ After receiving a message, or with message template | ✅ | |
Whatsapp (CM.com) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ After receiving a message, or with message template | ✅ | |
✅ | ✅ |
✅ | ✅ After someone follows your account or receiving a message | ✅ | |||||||
Line | ✅ |
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✅ |
After someone follows your account or receiving a message | ✅ |
Instagram DM | ✅ | ✅ |
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✅ | ✅ |
✅ | ✅ |
After receiving a message | ✅ | ✅ |
Send Text | Send Images | Send GIF (bring your own api key) | Send Audio | Send Files | Send Video | Send Contact | Send Location | Initiate Outbound Conversation | Template Messages | Messaging Window | |
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Not supported anymore since May 2023 |
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Facebook Messenger | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 24 hours (can be extended to 7 days with Human Agent tag) | |||
Whatsapp (WABA) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 24 hours | |||
Whatsapp (Tyntec) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 24 hours | |||
Whatsapp (CM.com) | ✅ | ✅ | ✅ | ✅ | ✅ |
✅ |
✅ | 24 hours |
Line
✅
✅ |
Telegram
✅ | 24 hours |
Line | ✅ |
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No time limit
✅ | ✅ |
Google Business Messages
✅ |
7 days |
Instagram DM |
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✅ | ✅ | 24 hours |