Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 27 Next »

We support the following functionalities per channel from the Social25 user point of view.

Channel

Receive Text

Receive Images

Receive GIF

Receive Audio

Receive Files

Receive Stickers

Receive Video

Receive Contact

Receive Location

Proactive Outbound Text

Twitter DM

✅

Facebook Messenger

✅

✅

✅

✅

Depending on page-location per 16th December

✅

Depending on page-location per 16th December

✅

Depending on page-location per 16th December

Whatsapp (WABA)

✅

✅

✅

✅

✅

✅

✅

✅

✅

✅

Whatsapp (Tyntec)

✅

✅

✅

✅

✅

✅

✅

✅

✅

✅

Whatsapp (CM.com)

✅

✅

✅

✅

✅

✅

✅

✅

✅

✅

WeChat

✅

✅ after opt-in via QR code

Kik

✅

Line

✅

Telegram

✅

SMS (Tyntec)

✅

Intercom

✅

✅

Google Business Messages

✅

✅

Instagram DM

✅

✅

✅

✅

✅

Channel

Send Text

Send Images

Send GIF

Send Audio

Send Files

Send Video

Send Contact

Send Location

Twitter DM

✅

Facebook Messenger

✅

✅

✅

✅

✅

✅

Whatsapp (WABA)

✅

✅

✅

✅

✅

Whatsapp (Tyntec)

✅

✅

✅

✅

✅

Whatsapp (CM.com)

✅

✅

✅

✅

✅

WeChat

✅

Kik

✅

Line

✅

✅

✅

Telegram

✅

SMS (Tyntec)

✅

Intercom

✅

Google Business Messages

✅

Instagram DM

✅

✅

✅

Channel

Use Quick Text

Use Structured Message from Salesforce

Marketing Cloud Journey Builder Support

Third party bots

Credit Card filter

Twitter DM

✅

✅

✅

Facebook Messenger

✅

✅

✅

Whatsapp (WABA)

✅

✅

✅

✅

✅

Whatsapp (Tyntec)

✅

✅

✅

✅

✅

Whatsapp (CM.com)

✅

✅

✅

✅

✅

WeChat

✅

✅

✅

Kik

✅

✅

✅

Line

✅

✅

✅

Telegram

✅

✅

✅

SMS (Tyntec)

✅

✅

✅

Intercom

✅

✅

✅

Google Business Messages

✅

✅

✅

Instagram DM

✅

✅

✅

  • No labels