Reservation Date/Time fields

Owned by Jérôme Vincendon (Unlicensed)
Last updated: Apr 04, 2023 by Luuk Koetsier (Unlicensed)
2 min read

 

You may have resources in different timezones, this article explains how to deal with those.

 

Configuration in Salesforce Classic

In order to keep configuration simple, please perform the following steps in Salesforce Classic (GoMeddo is Lightning-Ready, you may afterwards use the app in Salesforce Lightning as you please)

 

Salesforce always renders Date and DateTime fields relative to the timezone of the user that is viewing them. This means GoMeddo needs some specific fields to allow for correctly inputting and outputting reservation dates and times.

Step-by-step guide

  1. In the GoMeddo app, navigate to the Resources tab

  2. In the Resource hierarchy, make sure that every timezone's top node (defining the timezone of itself and its children) has the correct timezone filled in in the Timezone field. Its children will automatically be given the same timezone

  3. Now strictly follow the following matrix for inputting and outputting reservation dates and times in either the reservation's resource's timezone or the viewing user's timezone:

Input / Output

Fields Label

Field API Name

What?

Where?

Type

Input / Output

Fields Label

Field API Name

What?

Where?

Type

Input on Reservation form and findAvailableDimensionIds

Start (local time)

B25__StartLocal__c

Start date & time

Resource local timezone

Date/Time

Input on Reservation form and findAvailableDimensionIds

End (local time)

B25__EndLocal__c

End date & time

Resource local timezone

Date/Time

Output

Local Start Date

B25__Start_Date__c

Start date

Resource local timezone

Date

Output

Local End Date

B25__End_Date__c

End date

Resource local timezone

Date

Output

Local Start time

B25__Local_Start_Time__c

Start time

Resource local timezone

Text(5)

Output

Local End time

B25__Local_End_Time__c

End time

Resource local timezone

Text(5)

Output

Local Start Datetime

B25__Start_Local_DateTime__c

Start date & time

Resource local timezone

Formula(Text)

Output

Local End Datetime

B25__End_Local_DateTime__c

End date & time

Resource local timezone

Formula(Text)

Output / Input through API or Process

User Start Datetime

B25__Start__c

Start date & time

Viewing user timezone

Date/Time

Output / Input through API or Process

User End Datetime

B25__End__c

End date & time

Viewing user timezone

Date/Time

Example

The following screenshots display a real-world example based on a resource in London (GMT) and a user in Amsterdam (GMT+1)

 

Timezones

The calendar displays resources in its own timezone. Even if there are two resources shown in the calendar with different timezones, this will display the reservations in these resources in respect of that resource's timezone. The calendar does not automatically adjust itself based on the user-selected Locale and Timezone.

For Example, if you have two resources, Resource One in (GMT+01:00) Central European Standard Time (Europe/Amsterdam) and Resource Two in (GMT+00:00) Greenwich Mean Time (Europe/London) dragging a reservation with start-time 15:00 from Resource One to Resource Two will result in the local time not being changed, the GMT times will be changed.

 

 

 

 

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